Flower Girl Dress Returns Policy

These Policies apply to Flower Girl Dresses and Special Occasion Dresses Only

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

North America: 2-3 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

We gladly except exchanges

Ship items back within: 14 days of delivery

We do not except returns or cancellations on Flower Girl Dresses

But please contact me if you have any problems with your order.

The Following Items Cannot Be Returned

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Intimate items (for health/hygiene reasons)
Hair accessories (including headbands, crowns and tiaras)
Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

RETURNS & EXCHANGES DETAIL

I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I do not offer refunds for any reason.

I am happy to exchange any dresses returned within 14 days of receipt. Dresses must be returned in it's original packaging in clean, unworn condition with tags still attached and must be accompanied by original invoice to be eligible for an exchange. Absolutely no exchanges can be accepted after 14 days for any reason.

Dresses returned rolled up and or in alternate packaging will not be accepted. Dresses smelling of cigarette smoke, perfume, soap or any other odor will not be accepted.

ESTIMATED DELIVERY DATE

All dresses are normally shipped in 2-3 weeks from time of order. Please allow one extra week for domestic delivery and 2-3 extra weeks for international delivery. Please note that if you order late and do not receive your dress in time for your event I will be unable to refund your order on these grounds. Exchanges will be welcome as per my exchange policy.

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