SHIPPING AND DELIVERY:
Please note that we cannot be responsible for items once they are sent to the Postal Service. We are also not responsible lost or stolen packages. Shipping confirmation is sent to you via email and it is your responsibility to track and retrieve your package at time of delivery. We do not offer refund or replacement should such a event occur. You are welcome to purchase insurance so that you can file a claim for lost or stolen items should such an event occur.
RE-SHIPMENT OF POSTAL RETURNS:
Items returned due to incorrect or problem addresses will not warrant a refund and can be reshipped to customer’s correct address. Customer is responsible to re-shipping costs. Rush fees cannot be refunded.
1st class international packages cannot be tracked outside of the US and so may only show last port of exit such as New York. etc. We have never had an international package lost or fail to reach it's destination via the Postal Service but should such an event ever occur we cannot offer replacements or refunds on any international packages. Again insurance can be purchased if desired.
DISCLAIMER: Buy purchasing from Lauren Girl / LaurenHeleneCouture you acknowledge you have read and agree to our terms and store policies.