Shipping Policy
Frequently Asked Questions
Shipping policy
When will I receive my order?
All orders ship in 3 to 5 business days unless otherwise noted on listing.
Domestic Mail & Shipping Services
|
Service |
Shipping Time |
Mail or Package |
|
Priority Mail® |
1–3 Days5 |
Packages |
|
First-Class Mail® |
Estimated 1–3 Days |
Mail, Small Packages (up to 13 oz) |
|
Priority Mail International ® |
Estimated 6-10 Days |
Packages |
|
First-Class Mail® |
Estimated 7-21 Days |
Mail, Small Packages (up to 16 oz) |
How much does shipping cost?
Shipping is calculated via USPS and depends on weight and shipping distance FOB Arlington TX. We normally ship via 1st Class Shipping for items with combined weight of not more than 13 oz and Priority Shipping for items with combined weight of 1lb or more.
What is your return and exchange policy?
We gladly accept exchanges. All U.S. exchanges are free within 15 days of purchase. Products must have original tags attached and we only accept clothing in unworn condition, with original tags and stickers.
Contact us within: 7 days of delivery
Ship items back within: 15 days of delivery
What is your return policy?
We accept returns for store credit only.
But please contact us if you ever have any problems with your order. Worn, used or damaged items will not be accepted for store credit or exchange.
Which items cannot be returned?
The following items cannot be returned or exchanged:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Hats and Hair accessories (for health/hygiene reasons)
- Newborn to 3 month clothing (for health/hygiene reasons)
- Items on sale